On this page you will find a compiled list of frequently asked questions about underground dog fence systems. If your question is not listed below, feel free to contact our knowledgeable customer service representatives at 813-769-2459

Will my dog be harmed in any way using an underground dog fence system?

No, the correction the collar gives is equivalent to the same shock received when you rub your hands on a balloon and touch a metal object.

Can multiple dogs use the same underground fence system?

Yes, but a additional receiver must be purchased.

How often should I replace the batteries on the receiver?

It depends on how often the dog receives corrections. But batteries usually last for up to couple months. However, it is strongly advised that you keep spare batteries just incase.

What happens if my pet stays outside the boundaries, will he continuously get shocked?

No, all systems have an emergency shut off feature that is enabled when a certain amount of seconds have gone by to assure the safety of the dog.

Can I adjust the amount of correction my dog receives?

Yes, you are able to adjust the range and correction level when you set up the underground dog fence system. Each adjustment must be properly made before you put the collar on your dog.

I have a puppy, how soon can I train him for an underground dog fence system?

It is recommended that you wait at least till the puppy has reached 6 months old. If you still have concerns, talk to your local veterinarian.

Are there different underground dog fence systems for different breeds of dogs?

No, but there are different systems for different size dogs. Make sure you purchase the correct system for the right size dog.

I have an aggressive dog; will there any problems training him?

Yes, underground fence systems are not designed to stop stubborn or aggressive dogs. It is recommended that you have an underground fence and a physical fence to insure the safety of your dog and others.

My dog is pregnant, should I take the receiver off her?

Yes, pregnant dogs should be trained with a underground fence system.